Question No : 1
Which two statements about the enhancements to Elite Multichannel Release 6.6 security are true? (Choose two.)

• A.All connections to EMC 6.6 Servers use only TLS 1.2 to communicate.
• B.Support for TLS 1.0 and 1.1 have been dropped from EMC 6.6.
• C.Elite Multichannel 6.6 supports WebLM Release 6.x.
• D.Elite Multichannel 6.6 uses SSLv3

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Question No : 2
Avaya OneCloud IX, H Contact Center is a true, multi-tenant, complete Contact Center solution that provides a simplified cloud experience for operations and agents. A customer needs skill-based call center routing as part of their solution.
Which two IX™ Contact Center bundles offer this feature? (Choose two.)

• A.Reporting Bundle
• B.Basic Bundle
• C.Voice Bundle
• D.Advanced Bundle

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Question No : 3
A client wants a solution to view live, real-time information, and see the immediate results of their adjustments.
From a migration standpoint, in addition to Avaya Aura® Call Center Elite, which additional application will preserve the customer investment?

• A.Avaya IX™ Workforce Engagement
• B.Avaya Intelligent Customer Routing
• C.Avaya Call Management System
• D.Avaya Aura® Elite Multichannel

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Question No : 4
A Contact Center manager wants an application solution that will identify and determine the caller's intent through simple customer conversations using speech and self-service. They also want to serve themselves and eliminate geographic boundaries through true enterprise routing.
Which application solution will meet their requirements?

• A.Avaya Proactive Outreach Manager
• B.Avaya IX™ Workforce Engagement
• C.Avaya Intelligent Customer Routing
• D.Avaya Call Management System

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