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Question No : 1
1.The Retail Exchange Company has all of their applications in a single system of record and ownership has been established.
Which level of the maturity model are they in right now?

A.Level 1: Applications Under Management
B.Level 2: Basic Rationalization
C.Level 3: Advanced Rationalization
D.Level 4: Continuously Optimized Portfolio

Answer:

Question No : 2
If a customer asks you how ServiceNow’s Service Mapping application works in order to support APM, how would you explain it?

A.Identifies all hardware and software CI’s and other dependencies that support that service.
B.Drills down to provide application services, vulnerabilities and risks.
C.Creates an API to manage seamless application services.
D.Provides software entitlements through a top-down approach.

Answer:

Question No : 3
Stephen discovers that his customer is looking to achieve Basic Rationalization including application scoring.
What APM maturity level does this align to?

A.Level 2
B.Level 1
C.Level 3
D.Level 4

Answer:

Question No : 4
Which of the following fields represents the granular licensable version of the software and is used to calculate the technology risk?

A.Lifecyle Model
B.Ignore Technical Risk
C.Lifecycle Release
D.Lifecycle Full Version

Answer:
Explanation:
Reference: https://docs.servicenow.com/bundle/quebec-it-business-management/page/product/application-portfolio-management/task/associate-business-service-to-software-model.html

Question No : 5
What is the value of managing applications using ServiceNow?

A.Allows data collection and visualization without manual effort
B.Allows automation of retiring applications
C.Provides application owners insight to release counts
D.Provides top down strategic alignment in the PMO

Answer:

Question No : 6
Why would enterprise architects be interested in APM outcomes? (Choose two.)

A.Understand incident counts by application
B.Understand what software licenses need to be reclaimed
C.Understand the landscape of technology standards and lifecycle plans
D.View business capabilities supported by applications

Answer:

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