E20-920 Questions And Answers


Exam Name: Cloud Services Expert Exam for Cloud Architects

Updated: 2021-10-27

Q & A: 159

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Question No : 1

A company has an on-demand self-service portal. What is the most likely sequence of events in the service catalog when an IaaS service is provisioned?


Question No : 2

A cloud architect is helping a company with a new service design process. The architect is concerned that the company may see delays in problem resolution that can impact customer satisfaction.
What did the architect observe that may have led to this concern?
A. Virtual, service-centric IT organizational structure
B. Single private cloud deployment for services
C. Siloed, domain-centric IT organization structure
D. Decreased number of touch points
Answer: B

Question No : 3

When should risk be mitigated as part of the governance process?
A. Before deploying applications in the cloud
B. During the initial planning stage
C. After user acceptance testing is completed
D. During the strategy phase of the lifecycle
Answer: D

Question No : 4

In the evolution of converged infrastructure, what are Turn-Key Clouds?
A. Engineered systems designed to deliver discreet components in a predictable manner with a single personality
B. Single-personality infrastructure for customers that lack the expertise in house to deploy and manage Converged Systems
C. Factory fabricated systems that offer a complete cloud with multiple personas on top of common hardware
D. Multi-persona factory fabricated systems with integrated cloud deployment models that are able to scale storage and compute independently
Answer: C

Question No : 5

An organization is using a hybrid cloud for services. Services are designed to use Load Balancers. Orchestration workflows are designed so that services instances are placed in multiple fault domains. Why are services designed in such a manner?
A. Minimize impact of security breech
B. Mitigate risk to service availability
C. Mitigate risk to service integrity
D. Minimize impact of governance policies
Answer: D

Question No : 6

In a hypothetical future scenario, a small toy company wants to create a few small gifts for employees who have performed well throughout the year. The gifts will be different every year and will change color depending on the stock price and social media sentiment of the company. The company wants to manufacture these gifts in-house.
What emerging 3rd Platform technologies enable the desired capabilities?
A. Big data analytics, Internet of Things, and sensor networks
B. Sensor networks, big data analytics, and augmented humans
C. Internet Of Things, sensor networks, and maker machines
D. Internet of Things, maker machines, and big data analytics
Answer: C

Question No : 7

A company is designing their service catalog. They plan to manage access to offered services based on the job functions of their consumers. What is this an example of?
A. Role-based access control
B. Single sign-on
C. Security profiles
D. Resource monitoring
Answer: A

Question No : 8

A company that provides cloud services has operation processes in place for service delivery. The following information is desired:
•      Measure consumption against available resources
•      Track usage thresholds
•      Produce usage trending reports
What type of process would provide this information?
A. Incident Management
B. Capacity Management
C. Service Level Management
D. Availability Management
Answer: B

Question No : 9

In a hypothetical future scenario, a CEO wants real-time market sentiment and performance reports displayed on smart watches and neural-optical data implants of all C-level and E-level corporate employees. The CEO also wants the corporation¡¯s intelligent lighting system to change color depending on current sentiment and performance data. Currently the corporation has no real-time market reporting capability.
What emerging 3rd Platform technologies enable the desired capabilities?
A. Big data analytics, augmented humans, and Internet of Things
B. Augmented humans, Internet of Things, and sensor networks
C. Internet of Things, sensor networks, and big data analytics
D. Sensor networks, big data analytics, and augmented humans
Answer: D

Question No : 10

An organization will be deploying services in a new private cloud infrastructure. The organization has a strong enterprise and IT governance framework in place.
How will this framework likely be enhanced in the new cloud environment?
A. Policies will be added that support each component of the service lifecycle
B. Policies will be added that support the addition of availability zones
C. The enterprise governance board will be expanded to include cloud architects
D. IT silos will be replaced with a business oriented framework
Answer: A

Question No : 11

The CFO is discussing with you a chargeback model for critical qualities of service. The model must allow for:
• Control
of service usage over a short period of time (hours)
• Granular
control of system load such as latency of applications
Which chargeback model should you recommend?
A. Subscription by Peak Usage
B. Electronic Ticket
C. Pay-as-you-use
D. Bid/Spot Instance
Answer: C

Question No : 12

An IT organization for a leading apparel retailer has a relatively small budget to deliver IT services. They are functioning in a legacy operating model and face typical challenges of up-front costs, underutilized resources, and low productivity.What is the most important financial goal for them in offering cloud services? A. Adopt a Cost to Serve model B. Reduce their capital expenses C. Be more transparent about their costs D. Hire executives with strong financial backgrounds
Answer: A

Question No : 13

Your organization has been researching the benefits of using a cloud service provider. Their marketing material clearly describes how their predefined device catalog would dramatically reduce service commissioning timing and guarantee a consistent user experience. However, the presentation does not associate a direct financial value to the service catalog.
You are helping to create an initial justification report for using the cloud provider¡¯s services. What category would the non-financial benefits of the service catalog fall under?
A. Time-to-implement
B. Time-to-deploy
C. Time-to value
D. Time-to-deliver
Answer: C

Question No : 14

An IT organization in a technology company is in the process of adopting cloud services in an ITaaS model. They are seeking to reduce their operating costs while delivering business aligned services. What is the most effective way to do so?
A. Implementing automation in delivery of services
B. Increasing utilization by encouraging multi-tenancy
C. Implementing a service catalog and enabling self-service
D. Aligning IT staff with lines of business to ensure agreement with business objectives
Answer: A

Question No : 15

An IT organization is very traditionally structured. The lines of business (Lobs) have been facing difficulties with the representativeness of IT. The IT organization wishes to move to an ITaaS implementation.
What would be a benefit to the LOBs?
A. Improve the skill sets required for personnel in the LOBs.
B. Increase the visibility of products and services across the IT organization.
C. Get more budgets to run their business applications to meet SLAs.
D. Respond quickly to the marketplace with new products.
Answer: D
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12 Aug, 2019

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05 Jan, 2019

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