PassQuestion offers valid H11-831-ENU exam questions and answers to ensure you pass Huawei H11-831-ENU HCIA-CC(Huawei Certified ICT Associate - Contact Center) exam.
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There are 190 Questions and answers which are all valid for real Huawei H11-831-ENU exam.
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Question No : 1
A. "1000 + 5" corresponding device
B. "10001 + 5" corresponding device
C. "1000" corresponding device
D. "10001" corresponding device
Question No : 2
B. SQL Server
Question No : 3
C. play prompt
Question No : 4
A. user does not have permission to query report
B. input parameter is null or formats illegal
C. Time parameter is null
D. Internal error
Question No : 5
A. provide man-machine interface
B. network interface maintenance management interface
C. maintenance the operation
D. support MTP2 signal processing
Question No : 6
A. execute this command, you can see the file server type is internal or external
B. execute this command, you can see the file server connection status
C. execute this command, you can see the main file server IP
D. execute this command, you can see the letter and the corresponding file server module number
Question No : 7
Question No : 8
A. IVR can realize file storage operation
B. IVR can realize information crawl of backend databas
C. IVR service is only responsible for performing IVR process files, is not responsible for parsing
D. IVR process files can be the customized GSL file by using Service Creation Environment (SCE) software
Question No : 9
A. Provide call network routing function for multiple contact center
B. Transfer related connection control events and instructions between with Unified Gateway
C. Belong to functional support layer
D. Transfer related access information instruction to customer information between with Unified Gateway
Question No : 10
Question No : 11
Question No : 12
A. archive log
B. Temporary Files
C. Control File
D. database data
E. Program Files
F. parameter file
Question No : 13
A. request artificial number
B. call number
C. the spare time
D. calls are long
E. waiting all long
F. sat down for a long time not reply
Question No : 14
A. rest state
B. idle state
C. busy state
D. call state
Question No : 15