Question No : 1
A company plans to grant a team named Human Resources access to a custom app called App1. The company plans to block users from adding any other third-party apps to the team.
Users report that they are unable to add App1 to the team.
You need to make sure that users can access App1.
Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

• A.Run the following PowerShell command: Grant-CsTeamsAppPermissionPolicy -Identity "HR Team" -PolicyNameHRAppPermissionPolicy
• B.Run the following PowerShell command: Grant-CsTeamsAppSetupPolicy -Identity "HR Team" -PolicyNameHRAppSetupPolicy
• C.On the Manage apps page, ensure that App1 is allowed at the org level.
• D.Create a custom app permission policy.
• E.Create a custom app setup policy.

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Answer:
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies

Question No : 2
You are managing a Microsoft Teams environment for a company. You are setting up direct routing on a partner-hosted session border controller (SBC).
The SIP proxy does not receive SIP options from the SBC.
You need to resolve the issue.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A.Ensure that the Secure Real-Time Transport Protocol (SRTP) is enabled.
• B.Replace the partner-hosted SBC with a self-deployed SB
• C.Ensure that the SBC certificate is from a trusted Certificate Authority (CA).
• D.Modify the FQDN in the SIP profile to match the SBC certificate.

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Answer:
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certificate-issues

Question No : 3
DRAG DROP
A company wants to use the Microsoft Call Quality Dashboard (CQD) to monitor and investigate calls.
You need to provide guidance on how to use the CQD.
Which action can you perform by using the CQD? To answer, drag the appropriate responses to the statements. Each response may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

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Answer:


Explanation:
Graphical user interface, text, application
Description automatically generated

Question No : 4
HOTSPOT
A school implements Microsoft Teams.
Teachers report that they cannot schedule Teams live events.
You need to investigate and troubleshoot the issue.
You run Get-MsolUser -UserPrincipalName [email protected] | Format-List DisplayName,Licenses and review the results as shown in the Licenses exhibit.



You review the Microsoft Teams debug logs that you collect from the teacher's device as shown in the Debug logs exhibit.



You review the meeting policy settings as shown in the Meeting policy exhibit.



For each of the following statements, select Yes if the statement is true. Otherwise, select No.

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Answer:


Explanation:
A picture containing text, plant, screenshot
Description automatically generated

Question No : 5
A company deploys Microsoft Teams by using Microsoft Endpoint Configuration Manager.
The Teams app that you installed is more than three months old. You plan to update all user devices to a newer version of the app.
You need to prepare the environment for the new deployment.
Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

• A.Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\LoggedInOnce registry value.
• B.Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\NativeWam registry value.
• C.Recursively delete all folders under the parent folder %localappdata\Microsoft\Teams\.
• D.Uninstall the Teams app for every user profile.
• E.Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\PreventInstallationFromMsi registry value.

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Answer:
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/msi-deployment

Question No : 6
A company has a Microsoft 365 subscription. All users have devices that run Windows 10.
Microsoft Teams is installed on all devices.
A user reports the following issues:
✑ The user loses their Teams connection during screen sharing.
✑ The Microsoft Teams app crashes randomly and restarts automatically.
You need to view the appropriate logs to troubleshoot the issues.
What should you do?

• A.From the Microsoft Teams app. select CTRL+G Open the ETL files in the %Appdata%\Microsoft\Teams\folder.
• B.Right-click the Microsoft Teams icons in the application tray and select Get logs. Open Logstxt in the %Appdata%\Microsoft\Teams\folder.
• C.From the Microsoft Teams app. select Ctrl+Alt+Shift+1 Open the log files in the %Userprofile%\Downloads\folder.
• D.From Event Viewer, open the Windows log and filter the log for the keyword MS Teams.

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Answer:
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/log-files

Question No : 7
A company assigns Microsoft 365 E3 licenses to all users. The company configures a Conditional Access policy.
UserA initiates a one-to-one Microsoft Teams chat with UserB. UserA reports that they cannot share files with UserB. All other users within the company can share files in one-to-one chats.
You need to resolve the issue.
What should you do?
A. Disable and re-enable the SharePoint online license assigned to UserA.
B. Assign UserA a Microsoft 365 E5 license to replace the E3 license.
C. Check permissions and sign in access for UserA's OneDrive account.
D. Turn off the Conditional Access policy for UserA.

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Answer:C

Question No : 8
HOTSPOT
A company uses Microsoft Teams. A user reports that they are unable to sign in to Teams. The user is able to reproduce the issue on multiple devices.
The user provides you with the following screenshot that shows the error message.



Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic. NOTE: Each correct selection is worth one point.

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Answer:


Explanation:
Graphical user interface, text, application
Description automatically generated

Question No : 9
A company has Microsoft 365 E5 licenses. The company uses phone numbers that are provided by Microsoft.
An auto attendant is not able to forward calls to external numbers.
What should you do?

• A.Assign a new auto-attendant number.
• B.Purchase and assign an international calling plan to the associated resource account.
• C.Assign a phone system license to the associated resource account.
• D.Configure external sharing settings from Azure Active Directory.

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Answer:
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue#prerequisites

Question No : 10
A user sets up a Microsoft Teams meeting on a device that runs macOS.
The user reports that they are disconnected from calls and meetings when they start sharing content.
You need to export the media logs to investigate the issue.
Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

• A.Review the ~/Library/Application Support/Microsoft/Teams/media-stack/*.blog log file.
• B.Turn on media logging and restart the Teams app.
• C.Review the ~/Library/Application Support/Microsoft/Teams/skylib/*.blog log file.
• D.Use the keyboard shortcut: Option + Command + Shift + 1 and review files at the location ~/Downloads.
• E.Review the ~/Library/Application Support/Microsoft/Teams/logs.txt log file.

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Answer:
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/log-files#media-logs